Privacy Policy

1. Introduction

Better My Body ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy complies with the Irish Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR).

2. Information We Collect

Personal Information

We may collect the following personal information when you:

• Fill out contact forms on our website
• Book coaching sessions or retreat places
• Subscribe to our newsletter
• Contact us via email, phone, or WhatsApp

This information may include:

• Name and contact details (email, phone number)
• Health and fitness information (when relevant to our services)
• Payment information (processed securely by third-party providers)
• Communication preferences

Website Usage Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide coaching services and wellness retreats
• Communication: To respond to your inquiries and provide customer support
• Health & Safety: To ensure safe and appropriate service delivery
• Marketing: To send you updates about our services (with your consent)
• Legal Compliance: To comply with Irish and EU legal obligations
• Business Operations: To improve our website and services

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Contract: To fulfill our coaching or retreat services
• Consent: For marketing communications and non-essential services
• Legitimate Interest: For business operations and website improvement
• Legal Obligation: To comply with Irish tax and business regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Third-party companies that help us deliver our services (e.g., payment processors, email providers)
• Healthcare Professionals: When necessary for your health and safety (with your consent)
• Legal Authorities: When required by Irish or EU law
• Business Transfers: In the event of a merger or sale of our business

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access, alteration, disclosure, or destruction
• Accidental loss or damage
• Unlawful processing

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Typically, we retain client data for 7 years after the end of our service relationship, in line with Irish business record-keeping requirements.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the details in the "Contact Us" section.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality and user experience
• Analyze website traffic and usage patterns
• Remember your preferences

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. International Data Transfers

Some of our service providers may be located outside the EU. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

12. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending you an email notification (if you have subscribed to our communications)

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe your data protection rights have been violated:

Data Protection Commission
info@dataprotection.ie
+353 57 868 4757
www.dataprotection.ie